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The culture of any group consists of the collective behavior of its members. Cultural development starts with the behavioral norms espoused by leaders of a group. Rules of conduct in the form of policies and procedures and consequences for compliance and non-compliance are created to encourage conformity and to discourage non-conformity.
In most organizations, the behavior of leaders prompts policies, procedures, and management styles that shape the perceptions and behavior of workers, and therefore, the organization's culture.
Once a culture is entrenched, and change is desired, a systematic methodology is required to affect that cultural change. Behavior analysis provides that methodology. Divaker specializes in the behavioral methodology for affecting and managing change.
To learn more, read the companion article or buy the book now.
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